3457 Post Road Warwick, RI 02886

(401) 533-2489

Terms of Service & Privacy Policy

Terms of Service

Last Updated: February 20, 2025

1. Agreement to Terms

By accessing and using the website of AEM Home Services ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Services

AEM Home Services provides construction and home improvement services in Rhode Island and surrounding areas. While we strive to ensure all information on our website is accurate, we reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. User Responsibilities

You agree to:

  • Provide accurate information when requesting services or submitting contact forms
  • Use our website only for lawful purposes
  • Not interfere with the website's functionality or security
  • Understand that submitting a contact form does not constitute a contract for services

4. Communication Consent

By checking the communication consent box on our contact forms, you explicitly agree to receive communications from us, including but not limited to:

  • Service updates and notifications
  • Promotional materials and newsletters
  • Appointment reminders
  • Follow-up communications

You may withdraw this consent at any time by contacting us directly.

5. Liability Limitations

To the maximum extent permitted by law, AEM Home Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.

6. Contact Information

For questions or concerns regarding these terms, please contact us at:

AEM Home Services
3457 Post Road
Warwick, RI 02886
Phone: (401) 533-2489

7. Modifications

We reserve the right to modify these terms at any time. Continued use of our website following any changes constitutes acceptance of those changes.

Privacy Policy

Last Updated: February 20, 2025

1. Information We Collect

a) Contact Form Information

  • Name
  • Email address
  • Phone number
  • Communication preferences
  • Service interests
  • Additional information you choose to provide

b) Automatically Collected Information

  • Device information
  • IP address
  • Browser type
  • Pages visited on our website

2. How We Use Your Information

We use collected information to:

  • Provide and improve our services
  • Communicate about your service requests
  • Process payments when applicable
  • Send marketing communications (only with explicit consent)
  • Comply with legal obligations
  • Manage our Customer Relationship Management (CRM) system

3. Marketing Communications

We will only send marketing communications to individuals who have:

  • Explicitly opted in by checking the communication consent box on our forms
  • Not withdrawn their consent subsequently

Each marketing communication will include an option to opt out of future communications.

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Our CRM service provider
  • Other service providers who assist in our operations
  • Legal authorities when required by law
  • Professional advisors (e.g., lawyers, accountants)

5. Data Storage and Security

We implement reasonable security measures to protect your information, including:

  • Secure storage in our CRM system
  • Standard encryption protocols
  • Regular security assessments
  • Limited access to personal information

However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw communication consent at any time
  • Request information about how your data is used

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page.

9. Contact Us

For questions about this privacy policy or to exercise your data rights, please contact us at:

AEM Home Services
3457 Post Road
Warwick, RI 02886
Phone: (401) 533-2489